Academic Service Quality Management For The Quality Of First High School Graduates (Case Study Of SMPN 1 Kresek And SMPN 1 Mauk)

One of the causes low quality education graduates in Indonesia is management academic services schools, especially State Junior High Schools. The junior high schools due to common mistakes made by principals managing so that schoolgraduates low, including: (1) lead with a weak vision and mission; (2) principal as leader who lacks innovation educational programs; (3) Principals without utilizing technology learning process; (4) ignoring social networks; (5) does not provide creative space for teachers students; (6) use conflict driver progress. In this regard, researchers chose title study, namely "Academic service School (SMP) graduates. This research was conducted on principals, teachers, students at SMP Negeri 1 Kresek, Mauk, Kab. Tangerang. study focuses functions which include: Planning (Planning), Actuating, Evaluation (Evaluating), Supporting Inhibiting Factors, Efforts overcome obstacles. approach used qualitative approach, while method descriptive analytic method. Data collection techniques are: interviews, observation, documentation. conclusions implementation carried out two concerning Planning, Evaluation, obstacles Kresek , Tangerang has been implemented but optimally because there are still many elements above activities no synchronization, integration, simultaneous accordance mission each school. However, general principal's running quite well conditions school seen from achievements program stated below: According achieved ranged 75-80%, Mauk achievement reached 80%, Regency programs about 80% had an impact